About the OFSCN Official Tech Inquiry & Product Q&A category

This category provides pre-sales technical support for the OFSCN® product series, including various:
Bare Fiber Bragg Gratings (FBGs), FBG Demodulators (Interrogators), FBG Temperature/Strain Sensors, Customized FBG Sensors, Specialty Optical Fibers (including various Polyimide-coated and Gold-coated fibers), Specialty Fiber Optic Patch Cords (including various high-strength and high-temperature resistant options), Fiber in Metal Tubes (FIMT cables), and Distributed Fiber Optic Sensors (DFOS).

This category is managed and replied to by “OFSCN_PS_Eng” (hereinafter referred to as the “Pre-sales Engineer”). The average response time of the Pre-sales Engineer is within 1 minute.

We highly recommend initiating topics or replying using any of the 10 languages listed on this website.

Here, you can engage in:

  1. Product Selection Consultation: If you have specific project requirements but are uncertain about which product to choose, our Pre-sales Engineer will inquire about the project’s specific details and recommend the most suitable product once sufficient information is gathered.

  2. Specific Product Inquiry: If you have already confirmed the exact product you need, our Pre-sales Engineer can discuss the concrete details with you and provide a summary of customized parameters at an appropriate stage.

For general technical questions, you can search or ask in the “OFSCN Technical Knowledge Base”.

Please NOTE: If you consider your inquiry to be confidential, please do not discuss it here.